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FAQ

TOP TEN ASKED QUESTIONS

Do we know “Artic” is spelled wrong?

Yes, we know! We may not spell like Webster, but we know more about cooling and heating. Just call, you’ll see!

What makes Artic Air, Inc. different?

We have a long history – since 1959! We are proud to provide quality and professional service. We do not cut corners and our results are the proof of that.

Can we service any make or model?

Yes, we can! We install, repair and maintain all brands, makes and models of equipment.

How do I select the best cooling and heating contractor?

When choosing a contractor for any work on your home or business, it is ALWAYS important to find a fully licensed, bonded and insured company. In a climate such as we have in Florida, we use our air conditioning 24 hours a day, most of the year. It is a very technical system involving electrical, venting and ducting that works hard to keep us comfortable. No one wants to be without it, and we have a comprehensive understanding of what it takes to meet your cooling and heating needs.

What is the best size, model or brand of equipment for my home or business?

A licensed, competent air conditioning and heating contractor knows how to specifically determine the correct size, brand and product for your space. There are precise calculations and information that need to be figured to meet the required specifications for your application. We don’t just use a “rule of thumb” according to square feet to match a system properly.

Do I really need to replace my unit or can it be repaired?

There are many factors that need to be weighed before reaching a decision—age of the system, the cost of the repair, or the cost of your utility bills, to name a few. Additionally, if the unit is more than 12 years old or has not had any preventative maintenances performed, replacement is recommended. Our qualified technicians will discuss all of your options with you.

How do I improve my system’s efficiency?

We recommend performing a planned maintenance to increase efficiency.

How often should I change my filter?

Best practice is to change the filter monthly if you have a regular 1” filter, change it every month when you get your electric bill. Clean filters are an easy way to help protect your system! If you have a 5” thick cartridge, it typically lasts up to 6 months. If you have an electronic air cleaner, they can also go 3 – 6 months before needing cleaning.

My unit won’t turn on, how come?

First check your thermostat to see if any settings have been changed inadvertently. Next, check your breakers in your electrical panel to see if any have tripped. Reset them and see if that turns it back on.

At what temperature should I set my thermostat?

The electric companies recommend 78° in the warmer months, 68° in the cooler months for the most efficient, cost effective usage. Based on your home, you may adjust it accordingly. Remember that every degree you raise or lower your thermostat over/under the recommended temperatures will cost you about four percent additionally.

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Artic Air Guarantee

We are very proud of our reputation for providing fast, reliable and professional service on all makes and models seven days a week! Our certified technicians and experienced installers are here to meet all of your comfort needs.

System Maintenance

Proper system maintenance can:
• Reduce your utility costs
• Extend the life of your equipment and
• Give you greater cooling capacity

Schedule your maintenance now.
Click Here to Schedule

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Company Summary

Artic Air, Inc. is a third generation, full-service air conditioning and heating contractor serving the needs of Northeast Florida since 1959. We meet all of your indoor comfort requirements 365 days a year.

Get in Touch

  • (386) 325-5095
  • (386) 328-COOL
  • info@articairinc.com
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